St. James Mercy Health System, Hornell NY
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Center for Express Care
Video highlights include the Express Care interior, medical care, providers, and hours/days Express Care is open.
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Alfred University Student Displays Work at St. James Mercy Hospital

Lindsey Bates from Alfred University
Art student Lindsey Bates from Alfred University (AU) has loaned three original paintings to St. James Mercy for display in the hospital cafeteria. A native of Albany, NY, Ms. Bates is a senior at Alfred University School of Art and Design. Upon graduation she hopes to pursue a masters degree in creative art therapy and counseling.
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St. James Mercy Hospital Launches Patient Education Channels
St. James Mercy Hospital (SJMH) announced that The Patient Channel and Newborn Channel are now available in patient rooms and online to the public. Funded by St. James Mercy Foundation, these 24-hour patient education TV channels provide free network-quality programming. The goals are to educate patients and their families to increase their awareness of medical and health issues, encourage informed communication with medical providers, and promote a sense of empowerment during the times when accurate information is most needed. Programming on The Patient Channel covers a wide range of topics including asthma, cancer, diabetes, heart disease, high blood pressure, smoking cessation, health/wellness and other topics. Programming on The Newborn Channel includes breastfeeding, child safety, baby and mom wellness, child development and more. New programs are added throughout the year.
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St. James Mercy Publishes 2013 Community Service Plan
St. James Mercy Hospital (SJMH) has completed its 2013 Community Service Plan and has posted it to its website. New York State hospitals are required by the New York State Department of Health (NYSDOH) to create and distribute an annual Community Service Plan that describes the hospital’s plan to address local health priorities. The priorities were identified through a community health needs assessment in 2012 in collaboration with Steuben County Public Health and ...
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St. James Mercy Hospital Scores in Top 10% for Patient Safety
St. James Mercy Hospital (SJMH) was recently recognized for its efforts to reduce the number of Hospital-Acquired Infections (HAI’s), scoring in the top 10% of facilities nationwide. The HAI’s are tracked by Centers for Medicare & Medicaid Services (CMS) through the National Healthcare Safety Network and IPRO, the not-for-profit Medicare Quality Improvement Organization for New York State. Three HAI’s are tracked – Central Line-Associated Bloodstream Infections (CLABSI), Catheter-Associated Urinary Tract Infections (CAUTI), and Hospital acquired C. difficile infections (HO-CDI).
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SJMH Rated Favorably by New York State Partnership for Patients
St. James Mercy Hospital (SJMH) has announced that its patient safety results are within the top 10% of hospitals statewide, according to a report from the New York State Partnership for Patients (NYSPFP), a statewide hospital quality improvement initiative. SJMH performs better than or equal to the state target in regards to catheter-associated urinary tract infections, central line-associated blood stream infections, surgical site infections, venous thromboembolism (blood clots), ventilator-associated events, injuries from falls and immobility, and pressure ulcers. "We are delighted to report our outstanding results, as we strive to continuously improve clinical care and outcomes for our patients and residents," said Trish Uldrich, Chief Nursing Officer.
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St. James Mercy’s Dialysis Unit Again Achieves "Five Diamond" Patient Safety Rating
St. James Mercy Hospital’s dialysis unit was recently recognized by the End Stage Renal Disease Network of New York for demonstrating best practices in patient safety, achieving the highest level in the Network’s "Five-Diamond Approach" patient safety program. Since inception of the program in 2011, SJMH has achieved five diamonds every year.
Five Diamonds Patient Safety Rating, Dialysis
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Bethesda Grant Awarded to Enhance Emergency Technician Training at St. James Mercy Hospital
St. James Mercy Hospital (SJMH) has received a grant in the amount of $5,450 from the Bethesda Foundation to enhance its Emergency Medical Technician (EMT) training. The funds will be used to purchase instructional DVD’s and interactive equipment used in the classroom to demonstrate the latest EMT skills, techniques and technologies.
  Bill Loree and Jennifer Sullivan

St. James Mercy Hospital and Jones Memorial Hospital Collaborate to Ensure Women’s Health Services in Region
St. James Mercy Hospital (SJMH), in Hornell, NY, announced today an opportunity for collaboration with Jones Memorial Hospital, in Wellsville, NY, that will help ensure the preservation of women’s health services in the region. According to CEOs from both organizations, the opportunity arose in part due to the resignation last week of Andres Rubert, MD, Obstetrics/Gynecology, from SJMH, where he has been employed since 2007, to accept a position with Jones Memorial Hospital. The hospitals are working together to facilitate a plan that will allow Dr. Rubert to serve patients in both communities.
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CEO Jen Sullivan and Dr. Spencer Annabel speak with WLEA’s Kevin Doran on the future of SJMH on March 24, 2014
Kevin Doran of WLEA interviews CEO Jen Sullivan and Dr. Spencer Annabel about progress with the hospital’ s new vision and finding a tertiary partner, Express Care, progressive care, orthopedic center, community needs, and future initiatives.
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  CEO Jen Sullivan and Dr. Spencer Annabel speak with Kevin Doran

Congressman Reed Tells Sibelious About St. James Hospital’s Situation
Congressman Tom Reed says St. James Hospital is doing great work in innovating and turning around the models for care delivery. At a hearing in Washington, Reed told Health and Human Services Director Kathleen Sibelius that the Obama Administration is putting up roadblocks, increasing costs and jeopardizing critical access to care.
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Dr. Philip Kho Joins St. James Mercy Hospital as a Hospitalist
St. James Mercy Hospital (SJMH) is pleased to announce that Philip Kho, MD has joined SJMH as a fulltime Hospitalist effective January 1, 2014. Board-certified in Internal Medicine, Dr. Kho attained his medical degree at Cebu Doctors College of Medicine (Philippines) and completed his residency in internal medicine at St. John’s Episcopal Hospital (New York), and in general surgery at hospitals in the Philippines. He has most recently worked in the Guthrie Clinic in Big Flats and at Corning Hospital.
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  Dr. Kho

SJM Center for Express Care Ribbon Cutting
View a video of the Ribbon Cutting for the Center for Express Care, March 10, on our news and events page or view directly at YouTube.
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  Ribbon Cutting ceremony for SJM Center for Express Care

Hornell Town Meeting, February 12, 2014
"The Path to Our Healthcare Future," Hornell Town Meeting February 12, 2014. Jen Sullivan, Chair, New Vision Task Force and president and CEO, St. James Mercy Health System. View video directly at YouTube.
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Radio Interview with Dr. Rizvi on Colorectal Advances
Listen to radio interview "Dr. Rizvi Discusses Advances in Detecting and Treating Colorectal Problems" (mp3).

St. James Mercy Health System Names Permanent President and CEO
The St. James Mercy Hospital board of directors and CHE Trinity Health have announced that Jennifer L. Sullivan has been named president and chief executive officer of St. James Mercy Health System, effective February 4, 2014. Following a search by the board of directors, Sullivan was named interim president and CEO in August 2013. "We are pleased that Jen has accepted the role of president and CEO," said John Capasso, CHE Trinity executive vice president. "She has clearly demonstrated her commitment to creating a long-term, viable healthcare presence for the Hornell community and her capacity for leadership through this time of transformation."
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SJMH Announces Opening of The Center for Express Care
St. James Mercy Hospital (SJMH) is pleased to announce the opening of a new walk-in "Express Care" clinic that will offer primary care services at its medical building located at 20 Elm St., Hornell (in the former SJMH Family Practice lower level suite). The Center for Express Care is scheduled to open for business on March 10, 2014 and will be staffed by physician assistants Cynthia Marino and David Krohn, who are well known to the Hornell community through their work at SJMH. The Center for Express Care will be open 12:00noon – 10:00pm, seven days a week. Services will be similar to those in a primary care office including diagnosis and treatment of common illnesses, health care monitoring, examinations, prevention and wellness services, and referrals to other healthcare services.
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Town Meeting Interview with WLEA’s Brian O’Neil
Listen to the town meeting interview with WLEA’s Brian O’Neil and interim president & CEO, Jen Sullivan and Dr. Annabel.
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A Pre-Town Meeting Preview Message from Jen Sullivan
View a video of a pre-town meeting preview message from interim president & CEO, Jen Sullivan on our news and events page.
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  Jen Sullivan

St. James Mercy Creates Task Force to Develop the Future of Healthcare in Hornell
In support of the "New Vision" for healthcare in Hornell, St. James Mercy Hospital (SJMH) has created a community-based task force that will develop a business plan for sustainable healthcare in Hornell. The Task Force has pledged to complete the plan within 90 days. Led by SJMH interim CEO Jennifer Sullivan, the "New Vision Task Force" is composed of physicians, rural and tertiary healthcare experts, hospital administration, financial professionals, and community leaders.
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St. James Holds Ribbon Cutting Ceremony For New Orthopedic Clinic On Canisteo Street
St. James Hospital CEO Jennifer Sullivan, Mayor Shawn Hogan, Deacon Bob McCormick, and officials from Rochester General Hospital, were present on Tuesday morning for the ribbon cutting ceremony for the new Orthopedic Clinic. "This is a proud history in our region for over 100 years," Mayor Shawn Hogan noted. "St. James is alive and well, and will continue to be alive and well," said Hogan.
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  Ribbon Cutting Ceremony For New Orthopedic Clinic

SJMH Announces Creation of "St. James Mercy Center for Orthopedic Care"
St. James Mercy Hospital (SJMH) is pleased to announce the opening of a new clinic that will bring comprehensive orthopedic services to Hornell. Staffed by a team of providers affiliated with Rochester General Hospital, the St. James Mercy Center for Orthopedic Care will offer a robust set of orthopedics consultations via a full-time office practice as well as inpatient and outpatient surgeries to be performed at SJMH. The clinic is scheduled to open for business January 6, 2014. The Center for Orthopedic Care will be located at 432 Canisteo Street and will be open five days a week, with call coverage available 24/7 via telemedicine services.
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St. James Mercy Health
411 Canisteo Street
Hornell, NY 14843
(607) 324-8000
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St. James Mercy Health System includes St. James Mercy Hospital in Hornell, NY and serves Steuben Co. and the surrounding region

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